{"id":4391,"date":"2023-09-24T12:29:18","date_gmt":"2023-09-24T12:29:18","guid":{"rendered":"https:\/\/tpbutcher.musvcs.com\/?page_id=4391"},"modified":"2025-12-05T11:58:51","modified_gmt":"2025-12-05T11:58:51","slug":"refund-and-returns-policy-ar","status":"publish","type":"page","link":"https:\/\/tpbutcher.com\/en\/refund-and-returns-policy-ar\/","title":{"rendered":"Exchange and Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4391\" class=\"elementor elementor-4391\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f29e120 e-flex e-con-boxed e-con e-parent\" data-id=\"f29e120\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1366b0b e-con-full e-flex e-con e-child\" data-id=\"1366b0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ae4724 e-con-full e-flex e-con e-child\" data-id=\"2ae4724\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87a5ef7 elementor-widget elementor-widget-spacer\" data-id=\"87a5ef7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ffb207 elementor-widget elementor-widget-wp-widget-custom_html\" data-id=\"6ffb207\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-custom_html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"textwidget custom-html-widget\"><section class=\"return-policy\" dir=\"ltr\" style=\"text-align: left;line-height: 1.8\">\r\n\r\n    <h2 style=\"font-size: 28px;margin-bottom: 15px;color:#7A0A17;font-weight:bold\">\r\n        Return &amp; Refund Policy\r\n    <\/h2>\r\n\r\n    <p style=\"font-size: 16px;color: #444\">\r\n        \u2022 Since the products offered on <strong style=\"color:#7A0A17\">TPB Marketplace<\/strong> are \r\n        <strong style=\"color:#7A0A17\">fresh, highly perishable, and prepared upon order<\/strong>, \r\n        all confirmed orders are considered final and \r\n        <strong style=\"color:#7A0A17\">cannot be cancelled<\/strong> according to our R&amp;R policy.\r\n    <\/p>\r\n\r\n    <h3 style=\"font-size: 22px;margin-top: 25px;color:#7A0A17;font-weight:bold\">\r\n        Product Return Conditions\r\n    <\/h3>\r\n\r\n    <ul style=\"font-size: 16px;color: #333;padding-left: 20px;margin-top: 10px\">\r\n\r\n        <li>\r\n            <strong style=\"color:#7A0A17\">Incorrect product delivered<\/strong> to you.\r\n        <\/li>\r\n\r\n        <li>\r\n            In case of any discrepancy, the product must be returned \r\n            <strong style=\"color:#7A0A17\">immediately upon delivery<\/strong> or within \r\n            <strong style=\"color:#7A0A17\">24 hours<\/strong> for self-pickup.\r\n        <\/li>\r\n\r\n        <li>\r\n            You are entitled to:\r\n            <ul style=\"margin-top: 8px\">\r\n                <li><strong style=\"color:#7A0A17\">Product replacement<\/strong> for incorrect deliveries.<\/li>\r\n                <li><strong style=\"color:#7A0A17\">Refund within 24 hours<\/strong> based on your choice.<\/li>\r\n            <\/ul>\r\n        <\/li>\r\n\r\n        <li>\r\n            Refunds will be processed within a reasonable time, not less than \r\n            <strong style=\"color:#7A0A17\">14 working days<\/strong>.\r\n        <\/li>\r\n\r\n        <li>\r\n            For prepaid orders, reimbursement will be issued to the original payment method, \r\n            subject to deductions such as <strong style=\"color:#7A0A17\">banking or delivery charges<\/strong>.\r\n        <\/li>\r\n\r\n        <li>\r\n            For cash-on-delivery orders, reimbursement will be provided in cash after acknowledgment.\r\n        <\/li>\r\n\r\n        <li>\r\n            As TPB deals in fresh perishable products, prices shown are based on weight\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b013c17 elementor-widget elementor-widget-spacer\" data-id=\"b013c17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-03c5c42 e-con-full e-flex e-con e-child\" data-id=\"03c5c42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4391","page","type-page","status-publish","hentry"],"ams_acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/tpbutcher.com\/en\/wp-json\/wp\/v2\/pages\/4391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tpbutcher.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tpbutcher.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tpbutcher.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tpbutcher.com\/en\/wp-json\/wp\/v2\/comments?post=4391"}],"version-history":[{"count":34,"href":"https:\/\/tpbutcher.com\/en\/wp-json\/wp\/v2\/pages\/4391\/revisions"}],"predecessor-version":[{"id":10121,"href":"https:\/\/tpbutcher.com\/en\/wp-json\/wp\/v2\/pages\/4391\/revisions\/10121"}],"wp:attachment":[{"href":"https:\/\/tpbutcher.com\/en\/wp-json\/wp\/v2\/media?parent=4391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}